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Career
Career
The AF Group
Chief Claims Officer | 2021–2025 | Lansing, MI
SVP and CCO reporting to the CEO, leading nearly 2,000 professionals across enterprise-wide claims strategy and operations.
Travelers
Second Vice President, Worker's Compensation | 2014–2021 | Alpharetta, GA
Led 100+ person operations teams. Ranked #1/#2 nationally for customer experience six of seven years. Built a $750M+ portfolio.
Field Product Line Associate Manager | 2010–2014 | Alpharetta, GA
Oversaw 100+ staff across Auto and Property lines in Georgia and Alabama.
Assurance America
Director of Claims | 2004–2009 | Atlanta, GA
Led auto and bodily injury claims operations. Served as Internal Corporate Compliance Officer.
Fleming and Hall TPA
Chief Operating Officer | 2001–2004 | Alpharetta, GA
Managed seven-state operations with P&L oversight including Lloyd of London accounts. $12M annual revenue target.
Recognition & Awards
NAAIA 2024 Corporate Leader of the Year
Recognition & Awards
NAAIA 2024 Corporate Leader of the Year
National African American Insurance Association · September 2024
Keynote Speaker — Gregory Hurst Memorial Scholarship Dinner
University of Olivet & Gamma Iota Sigma · April 2024
Board of Directors — Workers Compensation Research Institute
WCRI · March 2023 – Present
Member Spotlight: Paul Kearney, AF Group
Workers Compensation Research Institute (WCRI) · 2023
Project Success Mentor — 100 Black Men of America
Greater Detroit Chapter · October 2022 – Present
Award name: Top 10 Chief Claims Officers in the U.S. — 2023
Org/date: Financial Services Review · 2023
Publications
Publications
"How to Create Better Claims Outcomes" (Episode 262)
Rancho Mesa Insurance Co. · November 2022
"Caring for Injured Workers"
Michigan Business Network (MBN) · April 2021
Google Sites
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